Privacy Policy

Last Updated: 6th Nov 2025

Welcome to FARASSOO (“Company”, “We”, “Our”, “Us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website www.farassoo.in and our services including software devlopment, and other digital communication solutions.

1. Information We Collect

1.1 Personal Information

• Name

• Email address

• Phone number

• Business name

• Billing details

1.2 Technical Information

• IP address

• Browser type & version

• Device information

• Usage data (pages visited, clicks, time spent)

1.3 Communication Data

• Messages sent/received via SMS or RCS

• Sender IDs

• Templates & communication logs

2. How We Use Your Information

We use collected data for the following purposes:

• To provide Bulk SMS and Bulk RCS services

• To manage user accounts and authentication

• For billing and payment processing

• To improve website performance & user experience

• To send service notifications, updates, and promotional offers

• To ensure compliance with telecom regulations

3. Data Security

PIXEL MEDIA implements advanced security measures including:

• SSL encryption

• Secure servers

• Access control and authentication

• Regular security audits

While we follow best practices, no method of transmission over the Internet is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share data only with:

• Telecom Operators (for message delivery)

• Technology partners assisting in service operations

• Legal authorities (only when required by law)

All third-party partners follow strict confidentiality agreements.

5. Cookies & Tracking Technologies

We use cookies to enhance user experience. Cookies help us with:

• Website performance analytics

• Session management

• User preferences

You can disable cookies in your browser settings.

6. Data Retention

We retain your data only as long as necessary for:

• Service delivery

• Legal & telecom compliance

• Customer support

After expiry, data is securely deleted.

7. Your Rights

You have the right to:

• Access your personal data

• Request corrections

• Request deletion (where legally applicable)

• Withdraw consent for marketing

• Request a copy of your stored data

To exercise these rights, contact us at:
support@farassoo.in

8. Third-Party Links

Our website may contain links to third-party sites.
FARASSOO is not responsible for their privacy practices.
We recommend reviewing their privacy policies separately.